longhorn steakhouse Consumer Complaints All Reviews

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longhorn steakhouse Reviews

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  • Get the peanuts

    My wife and I entered your restaurant 5309 at 11311 West Broad St Glen Allen VA at 8:40 pm on 1/5/17 There was nobody there to greet us so we walked around and waited for a few minutes. Then we went to the bar where there was no bar tender or servers. There were customers so we assumed you were still open, I asked an associate that was on break what time you closed, "10 pm". After sitting at the bar for a few minutes the bar tender came Kristie B. we asked for menus and she gave them to us and left again. Eventually she came back. We told her we would like two bowls of soup, two... More...
    (Restaurants, Fast Food, Coffee)
    MrTreatmewell's Picture   MrTreatmewell    0 Comments   Comments
  • our waitress was so nasty

    My husband and I ate at the Longhorn in Oxford Alabama. Our waitress name was Kelly Whitlock. This girl looked like sje had not bathed in days her greasy hair was piled up on top of her head. She obviously cares nothing about her horrid appearance. She also looked sick like there was something really wrong with her. She was the rudest waitress we've ever had and my husband could barely eat bc she smelled of body order cheap perfume and cigarette smoke. I complained to the manager. We have been back but asked for any waitress besides her. Last week we ate there and when we asked to not... More...
    MadisonS's Picture   MadisonS    0 Comments   Comments
  • Prime Rib Unsatisfactory

    At the Schaumburg, IL Longhorn, I ordered the Prime Rib tonight (04/18/15). Everything else about the meal was very good - the service, salad, vegetables, bread, but the Prime Rib was unsatisfactory. Half of it was good, but the other half was so fatty it was inedible. A nonwaiter person (manager?) came by and asked how the meal was and I expressed the issue of the Prime Rib, but no discussion was initiated beyond my comment. My wife's filet was excellent, but for a $69 meal I expected better. More...
    (Restaurants, Fast Food, Coffee)
    sceggel's Picture   sceggel    0 Comments   Comments
  • Longhorn Steakhouse near O'Hare Airport

    I have visited this location twice in the last month and although the service, the 1st time, was excellent, this time the waitress was horrible. She was very unfriendly. She never even smiled. What made matters worst, was the quality of the steak my husband ordered (on both visits). Each time, they were very fatty. On the last visit, I sent it back. The manager did apologize and gave my husband a new steak. Unfortunately, it as also very fatty. I have eaten at other Longhorn locations and have enjoyed the meals. My family and I love the menu and feel the cost is very... More...
    (Restaurants, Fast Food, Coffee)
    muncie1234's Picture   muncie1234    1 Comments   Comments
  • horrible server

    Long horns is always a great place to eat.EXCEPT for when we went in Perry, GA. When arriving we waited 5 mins to be seated which we ignored because it didn`t seem thst long . After we were seated are server arrived she didn't introdue herself or even a welcome of any sort! We ordered and are server didn't arrive back til are food was completely done except she sent other waiters. Soon are food arrive which was gpod! But then all are drinks were empty !!Also we wanted some ketchup which she was still no where in sight ! So we had to wave down another server! The waiters name was... More...
    dhenry's Picture   dhenry    1 Comments   Comments
  • server spilled salad dressing on my husbands shirt

    My husband and I were visiting South Carolina and stopped to eat at Longhorn Steakhouse in Florence,SC. The service was great up until the server spilled ranch salad dressing all over the back of my husbands brand new polo shirt which by the way did not even belong to our table. I ask to speak to the manager which was very nice. She said that we could leave the shirt and our address and they would have it dry cleaned for him.This happened Memorial Day Weekend and now we are approaching the Fourth of July and we still have not received his shirt. I have spoken with the manager Crystal twice... More...
    (Restaurants, Fast Food, Coffee)
    tjohnson1's Picture   tjohnson1    1 Comments   Comments


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