longhorn steakhouse Support Tickets All Reviews

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longhorn steakhouse Reviews

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  • Being mistreated

    On 5/1/17 in Deptford longhorn restaurant I had called and talked to Robert one of the managers to see if I could combine a birthday coupon and a $5.00 off coupon and Robert said he would make it happen. I go and have dinner it came to the end and the waitress said she couldn't do that she can get a manager. So a manager came over and said they can't combine the two coupons. I did tell the manager that Robert said that he would make it happen for me. The manager that I was talking to didn't even want to call Robert to see if that's what he said to me. My guess and I felt... More...
    (Restaurants, Fast Food, Coffee)
  • Poor Food & Service

    I was at Longhorn Steakhouse in Greenville, SC a few weeks ago and had a very bad experience with both service and food. I have been going to this restaurant basically on a weekly basis for many years and typically spend between $70.00 and $90.00 each time. This time I had a waitress who just did not care. To keep it short, my food came out cold, and my daughter's food came out cold. She even went so far as to stick her finger down in my potato - at the table! - to try to convince me that it was the sour cream that was cold and not the potato, which was 100% incorrect. Then at one... More...
    (Restaurants, Fast Food, Coffee)

    What was meant to be a celebration dinner for my pastors wife and I ended up being a disgrace to the restaurant industry. Not even an hour ago we had dinner at Longhorn Steakhouse in Southaven Mississippi. My pastors wife pork chops came out extremely over cooked and dry till you couldn't chew or cut them. She asked them if she could please change to something edible. What they brought (Chicken) out wasn't much better but she just kept it. Shortly after continuing to eat we found bacon bits in our sweet potatos "HOW NASTY". We asked for the manager to share our... More...
    (Restaurants, Fast Food, Coffee)
  • Free Appetizer Offer

    I signed onto the hospitality club on your website this morning. I was offered a free appetizer for signing up. I received an email for it but it wouldn't open. I rebooted my system and even tried opening it on another computer. I would not open to let me get the coupon to print it. I tried emailing you directly under contact us. It wouldn't let me enter the restaurant I would be going to. Is this a scam to have you sign up but not receive an offer? More...
  • Bad service

    It took the waitress forever to come around when we needed something and the restaurant was not even half full. It was my birthday and the waitress wished my dad a "Happy Birthday" and brought the melted ice cream out to him. It looked horrible and I could not believe the attitude this waitress had. I would hope when people go out to enjoy good food that they will not have to deal with someone like that. I have never had a waitress act so immature. We were lucky that someone else brought out our main course. More...
    (Restaurants, Fast Food, Coffee)
  • Bad Service and Dissapointing Food

    My boyfriend and I recently had dinner at the Longhorn Steakhouse here in MA. It took the waiter over 15 minutes to come to our table... so long that I was sure the hostess had forgotten to inform the waiter of our table. However when the waitress finally did arrive, we noticed that it was the same lady who had walked past our table several times before and was serving the surrounding tables. Putting the waiting factor aside, when this young lady did acknowledged us, she appeared impatient and walked away as I was finishing up my drink order. My strawberry ice limeaede came out warm (??)... More...
    (Restaurants, Fast Food, Coffee)


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