longhorn steakhouse Complaint

longhorn steakhouse Complaint

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Restaurant going downhill - all service


My sister arrived earlier and ordered a drink from the server and she never put it in. When the rest of us arrive we asked for ginger ale the server brought it and when she came back we told her it was flat. She went to check but just said the carton was full. But perhaps the soda gun was broken. There was no bubbles. So we said no to the soda. We ordered our food fine. When we got our food it was not garnished looked liked it was just not the plate no presentation. It was not the best either, just did not taste well. But we did not say anything because our server just felt hostile. We never say our server since our food was brought out. We waited another 10 minutes and then we asked a hostess for our server. We waited over 5 minutes again for her. Then got dessert and left. The server was not even there to say bye. THere never once was a manager to talk with. NO manager walking the dining room to ask guest how their meals were. It just was not a friendly atmosphere. Its sad since we have been going for years and we use to enjoy it. Maybe a new manager came in and it just has been down hill for two years.


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